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Privacy policy

Effective Date: October 20, 2025

At Custom Hitch Covers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment details (processed securely by Shopify or our payment partners).
  • Device Information: IP address, browser type, time zone, and cookies used to operate the website and improve your experience.
  • Order Information: Products you purchase, order dates, payment method, and delivery details.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Communicate with you about your purchase, returns, or questions
  • Improve our products, website, and customer service
  • Comply with legal obligations and tax requirements

We do not sell or share your personal data with other businesses for marketing.

3. Payment Processing

All payments are processed securely through Shopify Payments, PayPal, or other approved gateways. We do not store your credit card information on our servers.

4. Cookies

We use cookies to keep your shopping cart active and to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Retention

We keep order information for our records unless and until you ask us to delete it.

 

6. Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or delete your information
  • Withdraw your consent to receive emails or marketing

To make a request, please contact us.

7. Changes

We may update this Privacy Policy from time to time. The latest version will always be posted here.

8. Contact Us

If you have questions about this policy or your personal data, please contact:
Custom Hitch Covers
Contact Us
Location: Fort Worth, Texas, USA